ERF Checklist-MSS40316 Certificate IV in Competitive Systems and Practices DEF procedures and programs BSBWRT411 Write

procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B If you require RPL Kits with comprehensive benchmarking

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Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

Core units AHCIRG435 Determine hydraulic parameters for an irrigation system AHCIRG436 Implement an irrigation-related environmental protection program AHCIRG437 Schedule irrigations AHCIRG438 Select and manage pumping systems for irrigation AHCIRG439 Interpret and apply irrigation designs AHCIRG442 Supervise irrigation system installation AHCIRG443 Supervise irrigation system maintenance AHCWHS401 Maintain work health and safety processes Elective units AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCDRG403 Coordinate and supervise installation of an irrigation drainage system AHCDRG404 Monitor and control irrigation drainage systems If you require RPL Kits with comprehensive benchmarking

Core Units AURVLA001 Identify and report vehicle claim fraud indicators AURVNA001 Provide vehicle loss assessments and identify repair requirements AURVNA002 Provide vehicle total loss assessments AURVNA003 Review vehicle repair quotations AURVNA004 Apply insurance industry knowledge to vehicle loss assessments AURVNA005 Inspect quality of vehicle repair work AURVNA006 Identify and value vehicle salvage AURVNA008 Apply automotive body and paint knowledge to vehicle loss assessments AURVNA107 Apply automotive mechanical and electrical knowledge to vehicle loss assessments AURVNN101 Evaluate vehicle bodywork for damage and identify repair requirements AURVNP101 Evaluate vehicle paintwork for damage and identify refinish requirements Elective Units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAEA004 Manage environmental and sustainability best practice in an automotive workplace BSBLDR413 Lead effective workplace relationships

ERF Checklist-MSS40316 Certificate IV in Competitive Systems and Practices DEF procedures and programs BSBWRT411 WritePlease contact us for more information!