Learner Guide-SITXCCS009 Provide customer information and assistance New Unit forming and shaping techniques If

forming and shaping techniques If you require RPL Kits with comprehensive benchmarking

engineering or related activities MSMENV472 Implement and monitor environmentally sustainable work practices TLILIC0002 Licence to operate a vehicle loading crane (capacity 10 metre tonnes and above) If you require RPL Kits with comprehensive benchmarking

safety and wellbeing CHCECE032 Nurture babies and toddlers CHCECE033 Develop positive and respectful relationships with children CHCECE034 Use an approved learning framework to guide practice CHCECE035 Support the holistic learning and development of children CHCECE036 Provide experiences to support children’s play and learning CHCECE037 Support children to connect with the natural environment CHCECE038 Observe children to inform practice CHCECE054 Encourage understanding of Aboriginal and/or Torres Strait Islander peoples’ cultures CHCECE055 Meet legal and ethical obligations in children’s education and care CHCECE056 Work effectively in children’s education and care CHCPRT025 Identify and report children and young people at risk HLTAID012 Provide First Aid in an education and care setting HLTWHS001 Participate in workplace health and safety Elective Units CHCDIV001 Work with diverse people CHCECE039 Comply with family day care administration requirements If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXOSM004 Analyse performance of social media and online business tools SITXHRM002 Roster staff SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXSTR001 Develop an ecommerce strategy SIRRRTF002 Monitor retail store financials If you require RPL Kits with comprehensive benchmarking

prepare and dispatch pathology specimens HLTWHS001 Participate in workplace health and safety Elective Units BSBOPS203 Deliver a service to customers HLTPAT008 Identify and respond to clinical risks in pathology collection HLTPAT009 Collect pathology specimens other than blood HLTPAT014 Perform venous blood collections CHCCCS020 Respond effectively to behaviours of concern CHCCCS037 Visit client residence If you require RPL Kits with comprehensive benchmarking

Learner Guide-SITXCCS009 Provide customer information and assistance New Unit forming and shaping techniques IfOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce