this practical resource provides:
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Elective units BSBADM405 Organise meetings Group A BSBFIA401 Prepare financial reports Group A BSBITU402 Develop and use complex spreadsheets Group A BSBWRT401 Write complex documents Group A BSBITU404 Produce complex desktop published documents Group A BSBCMM401 Make a presentation Group B BSBFIA412 Report on financial activity Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBRES411 Analyse and present research information Group C BSBCUS402 Address customer needs Group C If you require RPL Kits with comprehensive benchmarking
emotional and physical wellbeing CHCPWK001 Apply peer work practices in the mental health sector CHCPWK002 Contribute to the continuous improvement of mental health services CHCPWK003 Apply lived experience in mental health peer work HLTWHS001 Participate in workplace health and safety Elective units CHCADV001 Facilitate the interests and rights of clients CHCADV002 Provide advocacy and representation services CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCCCS019 Recognise and respond to crisis situations If you require RPL Kits with comprehensive benchmarking
Core units CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCECE001 Develop cultural competence CHCECE004 Promote and provide healthy food and drinks CHCECE009 Use an approved learning framework to guide practice CHCECE011 Provide experiences to support children
Session Plan-HLTENN009 Implement and monitor care for a person with mental health conditions RTO Policies and Procedures this practical resource provides:Our session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these