Unit Knowledge Guide-MEM18001 Use hand tools AHC Our learner resources include: Learner

Our learner resources include: Learner Guide

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry CPCSHP3001 Fabricate shopfitting components using CNC machines CPCSHP3002 Fabricate and assemble shopfront structures CPCSHP3003 Assemble and install shopfront structures CPCSHP3004 Assemble internal shopfitting units and prepare for transport CPCSHP3005 Apply and trim decorative additions to shopfittings and components CPCSHP3007 Install prefabricated internal shopfitting units CPCSHP3008 Install internal shop walls and fixtures Elective units CPCSHP3006 Prepare shopfittings and surfaces and apply liquid finishes CPCSHP3009 Demolish shopfronts and bulkheads CPCSHP3010 Prepare shop floors for new coverings CPCCWC3004 Install suspended ceilings CPCCCM2010 Work safely on scaffolding higher than two metres CPCCCM3005 Calculate costs of construction work If you require RPL Kits with comprehensive benchmarking

Core units BSBLDR411 Demonstrate leadership in the workplace BBLDR413 Lead effective workplace relationships BSBOPS402 Coordinate business operational plans BSBXCM401 Apply communication strategies in the workplace BSBXTW401 Lead and facilitate a team Elective units BSBCMM412 Lead difficult conversations Group A BSBCRT411 Apply critical thinking to work practices Group A BSBCRT413 Collaborate in creative processes Group A BSBOPS403 Apply business risk management processes Group A BSBPEF402 Develop personal work priorities Group A BSBSTR401 Promote innovation in team environments Group A BSBOPS404 Implement customer service strategies Group B If you require RPL Kits with comprehensive benchmarking

Units of competency RIICRC318D Cure concrete RIICRC313E Conduct concrete road curing and texturing operations RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIICRC317D Finish concrete pavements If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-MEM18001 Use hand tools AHC Our learner resources include: LearnerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner