Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units SHBBBOS001 Apply cosmetic tanning products SHBBBOS002 Provide body massages SHBBBOS003 Provide body treatments SHBBFAS001 Provide lash and brow services SHBBFAS002 Provide facial treatments and skin care recommendations SHBBHRS001 Provide waxing services SHBBMUP002 Design and apply make-up SHBBNLS001 Provide manicure and pedicare services SHBBRES001 Research and apply beauty industry information SHBXCCS001 Conduct salon financial transactions SHBXCCS002 Provide salon services to clients SHBXIND001 Comply with organisational requirements within a personal services environment SHBXWHS001 Apply safe hygiene
Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking
Core units AVIB0001 Manage and carry out pre- and post-flight cabin checks AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIF0041 Maintain the safety of people and aircraft AVIF0042 Respond to abnormal and emergency situations in an aircraft AVIG0003 Work effectively in the aviation industry AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIO0019 Apply and monitor aviation workplace security procedures AVIZ0004 Maintain security awareness and vigilance in an aviation workplace BSBWOR301 Organise personal work priorities and development TLIE3004 Prepare workplace documents TLIF2018 Operate firefighting equipment TLIO0001 Undertake emergency response action to a security threat Electives BSBLDR301 Support effective workplace relationships BSBOPS301 Maintain business resources BSBOPS402 Coordinate business operational plans BSBTWK201 Work effectively with others HLTAID011 Provide First Aid SITHFAB021 Provide responsible service of alcohol AVIF0035 Manage human factors in aviation operations TLIG0002 Lead a work team If you require RPL Kits with comprehensive benchmarking
Demonstration and observation kit with practical tasks
Self-Study Guide-RIIMEX203D Break rock with explosives MEM Units of competency BSBTEC202 UseOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the