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Core units BSBSMB404 Undertake small business planning BSBSMB415 Refine and strengthen a small business BSBSMB421 Manage small business finances BSBSMB423 Create a digital technology plan for small business Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking
Core units TLID0020 Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Elective units BSBFIN302 Maintain financial records BSBINS302 Organise workplace information BSBINS308 Control records BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBPUR301 Purchase goods and services RIIHAN301E Operate elevating work platform TLIA0004 Complete receival and despatch documentation TLIA0008 Coordinate stocktakes TLIG0002 Lead a work team TLIE2007 Use communications systems If you require RPL Kits with comprehensive benchmarking
fitness or recreation sessions SISXCAI004 Plan and conduct programs SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations Elective units BSBADM307 Organise schedules BSBADM311 Maintain business resources BSBCRT301 Develop and extend critical thinking skills BSBFIA303 Process accounts payable and receivable BSBINM301 Organise workplace information BSBWOR204 Use business technology If you require RPL Kits with comprehensive benchmarking
Units of competency RIICRC319D Saw and cut concrete pavements to initiate planned cracks RIICCM206D Support plant operations * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency MSS014009 Evaluate sustainability impact of a work or process area MSS014010 Optimise sustainability of a process or work area If you require RPL Kits with comprehensive benchmarking
Assessment Kit-RIISAM208E Perform plant operational maintenance Course Core units BSBSMB404 Undertake smallOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
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