Learner Guide-SITXCOM010 Manage conflict MSM Units of competency RIICWD538 Prepare

Units of competency RIICWD538 Prepare traffic management plans and traffic guidance schemes for high volume roads * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRRINV002 Control stock SITXHRM002 Roster staff SIRXMGT001 Supervise and support frontline team members SIRXCEG008 Manage disrespectful

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records If you require RPL Kits with comprehensive benchmarking

Units of competency AURHTB001 Diagnose and repair heavy vehicle air braking systems AURHTX001 Diagnose and repair heavy vehicle manual transmissions AURHTE002 Diagnose and repair heavy vehicle compression ignition engines AURTTA006 Inspect and service hydraulic systems AURETR022 Diagnose and repair vehicle dynamic control systems AURHTQ003 Diagnose and repair heavy vehicle drive shafts AURETR024 Diagnose and repair compression ignition engine management systems AURHTD002 Diagnose and repair heavy commercial vehicle steering systems AURHTD003 Diagnose and repair heavy commercial vehicle suspension systems AURHTZ001 Diagnose and repair heavy vehicle emission control systems AURTTF005 Diagnose and repair engine forced-induction systems AURTTF002 Inspect and service diesel fuel injection systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPPREP4001 Prepare for professional practice in real estate CPPREP4002 Access and interpret ethical practice in real estate CPPREP4003 Access and interpret legislation in real estate CPPREP4004 Establish marketing and communication profiles in real estate CPPREP4005 Prepare to work with real estate trust accounts Elective units CPPREP4101 Appraise property for sale or lease CPPREP4102 Market property CPPREP4103 Establish vendor relationships CPPREP4104 Establish buyer relationships CPPREP4105 Sell property CPPREP4161 Undertake pre-auction processes CPPREP4163 Complete post-auction processes and contract execution CPPREP4201 Appraise commercial property BSBHRM415 Coordinate recruitment and onboarding SIRXMGT001 Supervise and support frontline team members CPPREP5007 Develop a strategic business plan in the property industry CPPREP5008 Market the property agency CPPREP4162 Conduct and complete sale by auction If you require RPL Kits with comprehensive benchmarking

Learner Guide-SITXCOM010 Manage conflict MSM Units of competency RIICWD538 PrepareOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce