Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Units of competency ICTICT429 Determine and confirm client business requirements ICTSAS445 Configure and troubleshoot operating system software ICTICT445 Connect and configure devices and hardware components ICTSAS446 Fault find and troubleshoot ICT equipment
prepare and administer a construction contract CPCCBL3001 Lay paving CPCCBL3018 Install aerated autoclaved concrete products CPCCSF2004 Place and fix reinforcement materials If you require RPL Kits with comprehensive benchmarking
assess and control safety risks Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee BSBWOR203 Work effectively with others SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks
and a guide to determining ACSF levels from the provided answers
Vocational Placement Kit-CPCCSC2001 Handle and position scaffolding tools, equipment and components MSM Core units BSBCUE203 Conduct customerA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.