Self-Study Guide-CUAPPR311 Produce creative work HLTINFCOV001 Units of competency CHCCCS015 Provide

Units of competency CHCCCS015 Provide individualised support CHCCCS025 Support relationships with carers and families CHCCOM002 Use communication to build relationships CHCMGT001 Develop

Units of competency AHCARB314 Implement a tree maintenance program AHCARB316 Perform pruning operations AHCARB323 Identify trees If you require RPL Kits with comprehensive benchmarking

prepare and dispatch pathology specimens HLTWHS001 Participate in workplace health and safety BSBCUS201 Deliver a service to customers BSBMED301 Interpret and apply medical terminology appropriately BSBWOR204 Use business technology Elective units MSL922001A Record and present data MSL933002A Contribute to the achievement of quality objectives MSL973002A Prepare working solutions BSBITU301 Create and use databases BSBITU304 Produce spreadsheets HLTAAP001 Recognise healthy body systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

egg and farinaceous dishes BSBSUS201 Participate in environmentally sustainable work practices Additional Electives SITXFSA002 Participate in safe food handling practices HLTAID003 Provide first aid

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Elective Units AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-CUAPPR311 Produce creative work HLTINFCOV001 Units of competency CHCCCS015 ProvideOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the