Unit Knowledge Guide-ICTTEN616 Rectify client services following network outages and faults RII Units of competency SITXFSA002 Participate

Units of competency SITXFSA002 Participate in safe food handling practices SITXFSA001 Use hygienic practices for food safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

detect and monitor hazardous materials at an incident RIIERR201E Conduct fire team operations PUAFIR207 Operate breathing apparatus open circuit PUAFIR210 Prevent injury If you require RPL Kits with comprehensive benchmarking

Use digital platforms and tools ethically

Units of competency CHCCCS009 Facilitate responsible behaviour CHCCCS024 Support individuals with autism spectrum disorder CHCECE028 Collaborate with families to plan service and supports CHCPRP003 Reflect on and improve own professional practice If you require RPL Kits with comprehensive benchmarking

charge and replace batteries and jump-start vehicles AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURLTB103 Diagnose and repair light vehicle hydraulic braking systems AURLTD104 Diagnose and repair light vehicle steering systems AURLTD105 Diagnose and repair light vehicle suspension systems AURLTE102 Diagnose and repair light vehicle engines AURLTZ101 Diagnose and repair light vehicle emission control systems AURTTA104 Carry out servicing operations AURTTA118 Develop and carry out diagnostic procedures AURTTC103 Diagnose and repair cooling systems AURTTE104 Inspect and service engines Elective Units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETR011 Install basic ancillary electrical systems and components AURETR120 Diagnose and repair network electronic control systems AURETR122 Diagnose and repair vehicle dynamic control systems AURETR128 Diagnose and repair instruments and warning systems AURETR143 Diagnose and repair electronic body management systems AURLTD106 Carry out light vehicle wheel alignment operations AURLTJ102 Remove

Unit Knowledge Guide-ICTTEN616 Rectify client services following network outages and faults RII Units of competency SITXFSA002 ParticipateOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner