Vocational Placement Kit-SIRWSLS002 Analyse and achieve sales targets FBP aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency CHCPWK003 Apply lived experience in mental health peer work CHCPWK001 Apply peer work practices in the mental health sector CHCLEG001 Work legally and ethically If you require RPL Kits with comprehensive benchmarking

Core units CPPSEC2101 Apply effective communication skills to maintain security CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team CPPSEC2103 Apply WHS

Units of competency SIRCDIS007 Administer dispensary computer systems and claims SIRCDIS001 Assist customers with prescriptions SIRCDIS003 Assist in dispensing prescriptions SIRCDIS006 Maintain dispensary stock SIRCDIS004 Assist in preparing dose administration aids SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines If you require RPL Kits with comprehensive benchmarking

Classroom Activities

Vocational Placement Kit-SIRWSLS002 Analyse and achieve sales targets FBP aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.