Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICPSCP3830 Prepare film for complex screen printing ICPSCP2820 Prepare film for basic screen printing If you require RPL Kits with comprehensive benchmarking
negotiate and refine a design brief BSBDES601 Manage design realisation BSBDES602 Research global design trends If you require RPL Kits with comprehensive benchmarking
aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines If you require RPL Kits with comprehensive benchmarking
Units of competency RIICRC319D Saw and cut concrete pavements to initiate planned cracks RIICCM206D Support plant operations If you require RPL Kits with comprehensive benchmarking
Assessment Kit-SITTIND004 Source and use information on the holiday park and resort industry ICP Units of competency SITXCCS007 EnhanceOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of