Self-Study Guide-SHBHCUT013 Provide men's general grooming services RTO Policies and Procedures implement and monitor policy and

implement and monitor policy and procedures FNSRSK512 Assess risks FNSRSK511 Undertake risk identification * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry HLTAID011 Provide first aid ICTTEN210 Install underground telecommunications infrastructure ICTTEN310 Remove and replace electronic circuit boards in carrier equipment

Session Plans The session plan enables trainers to deliver effective

negotiate and refine a design brief BSBDES601 Manage design realisation BSBDES602 Research global design trends * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Self-Study Guide-SHBHCUT013 Provide men's general grooming services RTO Policies and Procedures implement and monitor policy andOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the