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Learner Resources-BSBSS00127 Contact Centre Team Manager Skill Set MSA Core units BSBCOM501 Identify and

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Core units BSBCOM501 Identify and interpret compliance requirements BSBWOR502 Lead and manage team effectiveness CPCCOHS1001A Work safely in the construction industry CUAIND502 Maintain and apply creative arts industry knowledge CUAPPM504 Manage bump in and bump out of shows Elective Units BSBWHS501 Ensure a safe workplace BSBWHS504 Manage WHS risks UEENEEE101A Apply Occupational Health and Safety regulations

Units of competency CHCECD009 Conduct career guidance interviews CHCECD008 Deliver services consistent with a career development framework CHCECD001 Analyse and apply information that supports employment and career development CHCCOM002 Use communication to build relationships CHCLEG001 Work legally and ethically CHCECD010 Provide support to people in career transition If you require RPL Kits with comprehensive benchmarking

Units of competency AHCIRG338 Troubleshoot irrigation systems AHCIRG337 Measure irrigation delivery system performance AHCIRG346 Operate pressurised irrigation systems If you require RPL Kits with comprehensive benchmarking

Core units CHCDIV001 Work with diverse people CHCMHS007 Work effectively in trauma informed care CHCMHS008 Promote and facilitate self advocacy CHCMHS011 Assess and promote social

test and service batteries AURETR012 Test and repair basic electrical circuits AURETB001 Diagnose and repair electric braking systems AURTTA017 Carry out vehicle safety inspections AURTTB001 Inspect and service braking systems AURTTD004 Inspect and service suspension systems AURTTJ012 Remove

Learner Resources-BSBSS00127 Contact Centre Team Manager Skill Set MSA Core units BSBCOM501 Identify andOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all

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