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Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking
Units of competency FBPBPG4002 Manage filling and packaging of fermented beverages FBPTEC4012 Manage raw materials FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPTEC4014 Manage cellar operations FBPTEC3003 Filter fermented beverages FBPTEC4013 Manage wort production for brewing * We can develop additional elective units that are not listed on request (Please contact us for further information)
RIIUND207E Conduct underground lifting operations
match and process receipts BSBWOR301 Organise personal work priorities and development BSBITU306 Design and produce business documents BSBITU304 Produce spreadsheets FNSACC304 Conduct business activities using a computerised accounting system FNSACC312 Administer subsidiary accounts and ledgers FNSACC407 Produce job costing information If you require RPL Kits with comprehensive benchmarking
Units of competency SITTTSL003 Provide advice on international destinations SITTTSL004 Provide advice on Australian destinations If you require RPL Kits with comprehensive benchmarking
Assessment Kit-SHBXCCS009 Greet and prepare clients for salon services Certificate II Core units SIRWSLS004 Optimise customerOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
