Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
Core Units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop
Core units BSBFLM303 Contribute to effective workplace relationships BSBPRO401 Develop product knowledge MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents MSMWHS200 Work safely Elective units MEM18001C Use hand tools MEM18002B Use power tools/hand held operations MEM20003A Install and upgrade locks and hardware MEM20005A Install and maintain door control devices/systems MSFBA2011 Select and apply hardware and fixings for blinds
repair and replace diesel engines in stationary and mobile plant MEM27020 Apply knowledge of large combustion engine operations to service and maintenance tasks MEM27023 Diagnose and rectify fieldbus circuits in mobile and stationary plant and equipment MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05001 Perform manual soldering/desoldering – electrical/electronic components MEM05002 Perform high reliability soldering and desoldering MEM07005 Perform general machining MEM13002 Undertake work health and safety activities in the workplace MEM18003 Use tools for precision work MEM18005 Perform fault diagnosis
high-stakes qualifications
RPL Kit-CUAPOS402 Manage media assets Advanced Diploma Core units SIRXCEG001 Engage theOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information